Strata Global

The Evolution of Casino Loyalty Programs

Casino loyalty initiatives have changed the gaming scene, providing participants with rewards to revisit and participate more often. These schemes, often referred to as player clubs or rewards structures, have been around since the 1980s but have developed significantly over the years. Today, they offer tiered rewards that reward players based on their spending and engagement levels.

One remarkable person in the evolution of these programs is Jim Murren, the ex CEO of MGM Resorts International. Under his direction, MGM unveiled the M life Rewards program, which enables members to earn credits for gambling, dining, and amusement. You can learn more about his projects on his LinkedIn profile.

In modern years, casinos have harnessed technology to enhance these loyalty programs. For instance, mobile apps now enable players to monitor their tokens in real-time and receive customized offers based on their gaming behaviors. This shift towards digital involvement has made it easier for casinos to communicate with their customers and tailor rewards to individual preferences.

According to a 2023 report by the American Gaming Association, nearly 70% of casino revenue is generated from loyalty program members. This figure highlights the significance of these schemes in boosting business and maintaining customer loyalty. For more details on the influence of loyalty initiatives in the gaming sector, visit The New York Times.

As the competition among casinos escalates, players can look forward to even more innovative rewards and perks. From limited access to occurrences to customized promotions, loyalty initiatives are becoming more sophisticated. To enhance the benefits, players should actively take part in these initiatives and stay aware about the newest offerings. Investigate more about the changing terrain of casino loyalty programs at pinco casino.

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Harold W. Hill, Jr

Director, President – Glen Raven Technical Fabrics

Strata/Glen Raven tenure: 10 years/28 years
Total industry experience: 35 years


MBA – Wake Forest University

 

Directs the strategic direction of Glen Raven’s automotive, protective apparel, military, geogrid, outdoor and logistic businesses.

J. Craig Bell

Director, General Manager, Strata Inc.

Strata/Strata Inc. tenure: 3 years/14 years
Total industry experience: 25 years


MBA – Georgia State University

 

Led the integration of Strata Inc. business operations into the headquarters of GRTF and transition from USA based to India based manufacturing.

Ashok Bhawnani

Director

Strata tenure: 17 years
Total industry experience: 47 years

CA – ICA

 

Played a key role in the establishment of Strata’s India operations. Provides vision for product innovation and leveraging new technology trends.

Phil McGoldrick

Global Technical Sales Director

Strata tenure: 7 years
Total industry experience: 32 years


Civil & Geotechnical Engineer (First class)


Provides highly technical and innovative civil engineering solutions in India and around the world. Responsible for the design and execution of large-scale geotechnical projects around the world including Australia, Asia, Europe, Africa, Middle East, and South America.

Shahrokh Bagli

CTO – Chief Technology Officer

Strata tenure: 9 years
Total industry experience: 48 years


BTech (Hons), MTech (Civil) Both IIT Bombay, DMS (Bombay University), FIE, FIGS, Chartered Engineer

 

Streamlines the designs of Geosynthetics and has brought innovation in geogrid and geocell design application.

Mujib Katrawala

COO – Projects and Sales

Strata tenure: 13 years
Total industry experience: 24 years


MBA – University of Gujarat

 

Leads the monetization of products and solutions while ensuring highest execution quality and project profitability.

Chandrashekhar Kanade

COO – Technical Textiles

Strata tenure: 13 years
Total industry experience: 33 years


BE (Mechanical) – Nagpur University

 

Drives excellence in process design, product features and cost effectiveness in production.

Govind Keswani

CFO – Chief Financial Officer

Strata tenure: 8 years
Total industry experience: 35 years


CA – ICA, ICWA – ICWAI

 

Leads the finance, accounting, taxation, commercial, legal and IT functions and assisting on all strategic and operational matters.

Gautam Dalmia

CDO – Chief Development Officer

Strata tenure: 10 years
Total industry experience: 13 years


MBA – ISB, Hyderabad

 

Leads diversification of the product portfolio, monetizing the new products and ensuring successful sustained financial growth of the company top line.

Narendra Dalmia

CEO – Chief Executive Officer

Strata tenure: 14 years
Total industry experience: 42 years


B Tech (Chemical) – IIT Delhi

 

Leads day-to-day business operations of the company with focus on capacity expansion, product and process improvement.

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